Last updated: February 10, 2020
While using our website, we may ask you to provide us with certain personally identifiable information that we may use to contact or identify you. Personally identifiable information may include, but is not limited to:
When you pay for a product or a service via bank transfer, we may ask you to provide information to facilitate this transaction and to verify your identity. Such information may include, without limitation:
Our website collects Usage Data automatically when using the website. Such Usage Data may include, but is not limited to, your device’s Internet Protocol (IP) address, browser type, browser version, the visited webpages, visit date and time, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the website by or through a mobile device, we may collect certain mobile device information automatically. Such data may include, but is not limited to, the mobile device model, unique ID, IP address, mobile operating system, mobile Internet browser, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.
Cookies can be “Persistent” or “Session” Cookies. Whereas Persistent Cookies remain on your personal computer or mobile device when you go offline, servers delete Session Cookies when you close your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Tracking and Performance Cookies
Sterling may use Personal Data for the following purposes:
Sterling may share your personal information in the following situations:
The Company will also retain Usage Data for internal analysis purposes for a shorter time. We may retain this data for an extended period if used to improve our Service security or functionality, or we are legally obligated to retain this data.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. We may transfer and maintain such information on computers located outside of your state, country, or governmental jurisdiction where the data protection laws may differ from those of your location.
Under certain circumstances, governing laws may require the Company to disclose your Personal Data if required to do so or in response to a valid government agency request.
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your Personal Data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers have access to your Personal Data only to perform their tasks on our behalf. They are obligated to secure and cannot disclose or use it for any other purpose.
We may use third-party service providers to monitor and analyze the use of our website.
When you use our website to pay a product or website via bank transfer, we may ask you to provide information to facilitate this transaction and to verify your identity.
Our website does not respond to Do Not Track signals. However, some third-party websites do keep track of your browsing activities. If you are visiting such sites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.
Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. We may also limit how we collect, use, and store some of the information of users between 13 and 18 years old. This means we will be unable to provide certain functionality of the website to these users.
By email: FMLASales@sterlingadministration.com
By phone number: 800-617-4729